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Customer Care Service: Doubts, product information and services related to general issues.

Related support issues: Wrong Item or wrong size; Item lost during transport; Open formal complaint.

Support related to: Status of orders; Cancellation of orders; Change address or shipping mode.

Support related questions on: order tracking; Order not received after 25 business days.

Support related questions about: New Promotions and guidelines; Partnership / Proposals business; Cancellation of Signature (informative Newsletter, Direct mail); Help improve our site, products and services to win free points.

Support related to issues: availability of stock; Information about Dropshipping and Wholesale; Information Shipping and handling; Product Information.

Support related to issues: Problems with registration / Password / Account; Difficulties in accessing employment; Suspected hijacked account.

Related support issues: accepted payment forms; Declined payment; Delay in approval.

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